Requests to Correct Personal Information

In addition to responding to personal information access requests a privacy officer will also need to respond to requests to correct personal information.

An individual should expect that the information your organization has collected is complete, factual, and current. If an individual requests records of his/her personal information and believes that it is not, a request can be made to have your organization correct it.

If your organization corrects any errors or omissions it should, whenever appropriate, notify all other organizations to which the individual’s personal information was originally disclosed.

If there are no errors or omissions the organization should annotate the individual’s file with the unsuccessful request.